![]() It's nice to have cell service without having to install an exterior antennae. Once the initialization was complete, the unit works great. ![]() My MAC ID included some zeros that I may have took for the letter "O" at first, so the issue of registering the correct MAC ID was probably on my end. I think I may have given them an incorrect MAC ID at first though, so that's on me. For a more professional-looking installation. possible positions, I removed the booster antenna. Warning: The outside antenna must have a separation of at least 10 inches from all persons during normal operation. Also, the unit's MAC ID needs to be registered with Verizon Wireless on an account. We placed the so-called signal-improver at every conceivable position over the operating table. ![]() Access to the website is explained in the Quick Start Guide (Accessing Your Network Extender's Admin Website) and can be opened after initialization step 6. I found it helpful to use the admin website to see what was happening during initialization. The initialization of the unit kept getting stuck on step 8a. It needs to be connected directly to internet with the ethernet cable. I had to open a port (port forwarding) on my cable modem. The instructions for the Verizon 4G LTE Network Extender 2 make it sound like installation is plug-n-play, but after reading the helpful reviews, I found that there are some additional steps that I needed to take. Verified purchase: Yes | Condition: Pre-owned Anyway, once the ID of the unit was register, it worked almost instantly. Nowhere in the instructions are you told this, nor have I ever seen anyone comment on the internet!!!! The tech support guy said t hat he is also frustrated that nobody seems to know this. Chapter 2 Device Setup, in the Making a Call on Your Network Extender. Optional Wall and Ceiling Mount Bracket (sold separately) System Requirements This device only supports Verizon Wireless 4G LTE mobile handsets with Advanced Calling turned on, as shown in. Apparently, you need to contact Verizon and register the MAC ID number on the unit label. contact your Verizon sales representative for details. However, when I was elevated to the Tier 3 support, the representative knew immediately what the solution was. I spent a couple of hours talking to both my internet supplier and Verizon's Tier 1 tech support. I was having a great deal of trouble with the initial setup because the unit was stalling where it was required to tie into the Verizon network. Since this plugs into your internet router, make sure the router is centrally located if possible. We went from one to two bars to three to five bars throughout the house.
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