(At least that's what seemed to happen to this particular friend) If one puts their email address instead of their iLok ID into the iLok ID field when registering a Pro Tools license on Avid's site, then Avid or Pace creates an iLok account with that email address as the ID. Not to hijack this thread, but there is something I noticed when helping a friend out with her Pro Tools license. Thanks for your answers anyway, it helps a bit. Maybe i need to wait a bit for Avid to synchronize or something ? Indeed, in my Avid account i put my email address and not my name account for the ILok ID, so i rectify that (apparently i can do that myself) but it still doesn't work. ![]() (btw they answer one hour ago and say my license is still on status "deposited" which help me to clarify the situation, and tell me the obvious stuff "how to activate my license, which doesn't help me at all). Yeah i already create a registration support case but they took a certain time to respond so i come here. Create a registration support case via the support center in your Avid account and they�ll get it sorted out. If your problem is #2, then only Avid can fix it. If your problem is #1, logging into the correct account will solve it. If you entered your email address in the iLok account name field in your Avid account, your license is currently floating around in the ether. Or,Ģ) Avid requires the ILok account name, not the email address, to deposit your license in your account. There are two typical reasons why this happens.ġ) The user managed to create two iLok accounts and the license was deposited in one and they�re logging into the other. ILM otherwise do see correctly my other license (Izotope Post Production Suite, etc.) And just so you know, i correctly check that my email is the same for my avid account and my ILM account. I try to open the Cloud on ILM but it doesn't work either, my ILM simply doesn't see my license Pro tools permanent. So, after few research here and else, i find that the issue may be cause by Ilok License Manager itself so i just delete and redownload ILM a few time just to be sure, it doesn't work. And i double check on my Avid Account, i do have correctly a permanent product license Protools in My Products. You do not have any pending deliveries for the license(s) you need to authorize the softwareĬlick here if you need to purchase a license for Pro Tools Perpetual"Īnd i can just quit. If you have an Ilok USB device with a license activated on it, please plug it in now. "You don't have any license in your account, or none of the licenses there have activations available. Unfortunately and for some reason, after add correctly my Protools Registration Code to my Avid account, and dowload correctlyPro Tools 2020.9.1 Installer Mac (DMG) and install it, when i launch Protools, i try to activate it by login with my Ilok account credentials, it says : I recently bought a new setup for mixing and replace my old mac mini and buy a new permanent license for my protools, as you can see in my signature. Whether it is yours or theirs, there are no allowable exceptions or appealable circumstances. Going there in any way at all will result in an irrevocable ban. Piracy / Crack / Hack discussion is not allowed. ![]() Provide the version of Pro Tools, the operating system, the error number, hardware involved, and what you have tried. The post title should only be a very short / concise description of the problem. If you are given given an error number, add it to the front of the post titleĭo not make sensationalized post titles like stating you need help (all posters do and it is not truly informative), urgency (it's always urgent), all caps, or excessive punctuation. ![]() Everyone is welcome, from industry veterans to bedroom engineers.īe sure to check out our wiki pages for more information regarding Pro Tools links to shortcuts, FAQs, Guides and Tutorials, Plugins and more. Subreddit Info and Rules Pro Tools Shortcuts Production & Engineering Subreddits FAQ Guides and Tutorials PlugIns r/ProTools on Discord About r/ProTools
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